You have to check out this BLD Contest video we just received from Joel & Ann Zieve... it's awesome! They took a lot of time to take you through their business, their current lifestyle and their plan for improving both! You get a chance to meet their talented team and find out how Joel & Ann are making changes in the business to make it even stronger. They have outlined goals, put Standard Operating Procedures in place and have empowered their team to succeed. It doesn't hurt that they have a terriffic incentive in place! So check it out, and ladies, we love the hats!